Shipping policy

Shipping & Delivery

We take great care in preparing each order to ensure it arrives beautifully and ready to enjoy.

Order Processing

Orders are thoughtfully processed within 2–5 business days (excluding weekends and holidays). Once your order is prepared for shipment, you will receive a confirmation email with tracking details.

During periods of high demand, processing times may be slightly extended. We truly appreciate your patience as we carefully prepare your pieces.

Shipping Timeframes

After processing, estimated delivery times are as follows:

• U.S. Standard Shipping: 5–10 business days

• International Shipping: 10–20 business days

Delivery times are estimates and may vary depending on carrier conditions, seasonal demand, or destination.

International shipping rates are calculated at checkout based on your location.

Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow its journey.
Please allow 24–48 hours for tracking updates to appear.

Delivery Notes

While we partner with trusted carriers, occasional delays may occur due to weather or transit volume. We appreciate your understanding.

Please ensure your shipping details are accurate at checkout, as we’re unable to reroute packages once they’ve been dispatched.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 5 days of delivery with photos of the item and packaging. We’ll make every effort to resolve the issue promptly.

Need Assistance?

Our team is always here to help. If you have any questions about your order or delivery, please don’t hesitate to reach out.